To wash your Viaje makeup bag, follow these simple steps:

Empty your Viaje Bag: Remove all makeup, brushes, or other items.

Spot Clean: Use a soft cloth or sponge with mild soap and lukewarm water to gently spot clean any stains or dirt.

Hand Wash: For a deeper clean, fill a basin with lukewarm water and a small amount of mild detergent. Gently wash the bag by hand, scrubbing lightly with a soft cloth or sponge. Avoid harsh scrubbing to protect the fabric.

Rinse: Carefully rinse with clean water to remove any soap residue.

Air Dry: Lay the bag flat on a clean towel or hang it up to dry naturally in a well-ventilated area. Avoid using direct heat or sunlight, as this may damage the fabric or cause fading.

This method will help maintain the quality and longevity of your Viaje makeup bag!

How long will it take to get my order?
UK Standard Shipping: 3 - 5 working days – £3.50

Do you accept returns and exchanges?
Although we hope all of our customers are 100% satisfied, we understand that sometimes this may not be the case. Yes, we do accept returns and exchanges under the following conditions:

Items must be returned undamaged, and within 14 days of receiving your order. Please ensure the product(s) are unused and in original condition. For health and hygiene reasons, returns that do not meet these criteria cannot be accepted and will not be refunded.

Customers are responsible for the cost of return shipping. Please ensure you obtain proof of postage, including a tracking number, and that your parcel is insured for the full value of the items. Unfortunately, we cannot accept responsibility for lost or missing parcels, any issues will need to be resolved directly with your chosen courier. Before sending your return, please contact us at contact@viajethelabel.com to initiate the process.

How long will it take to get my order?
UK Standard Shipping: 3 - 5 working days – £3.50

Do you accept returns and exchanges?
Although we hope all of our customers are 100% satisfied, we understand that sometimes this may not be the case. Yes, we do accept returns and exchanges under the following conditions:
Items must be returned undamaged, and within 14 days of receiving your order. Please ensure the product(s) are unused and in original condition. For health and hygiene reasons, returns that do not meet these criteria cannot be accepted and will not be refunded.

Customers are responsible for the cost of return shipping. Please ensure you obtain proof of postage, including a tracking number, and that your parcel is insured for the full value of the items. Unfortunately, we cannot accept responsibility for lost or missing parcels, any issues will need to be resolved directly with your chosen courier. Before sending your return, please contact us at contact@viajethelabel.com to initiate the process.

To design beautiful, durable travel essentials that will accompany you on all your adventures, carrying not just your belongings but also a piece of our story.